AIA enters partnership with digital healthcare Innovator MyDoc
MyDoc, Asia’s first value-based digital managed care platform, has joined hands with global insurer AIA to to digitally deliver health screening results of AIA Vitality members in Singapore, creating the first digitally integrated corporate health screening programme for AIA.
MyDoc is part of Singapore’s Ministry of Health’s (MOH) regulatory sandbox for telemedicine, allowing it to offer digital managed care services in Singapore.
Outcomes
MyDoc, headquartered in Singapore, has shown a potential reduction in patient healthcare costs by at least 16%, according to a study done by a senior economist at the University of Southern California’s Center for Economic and Social Research. MyDoc demonstrated a potential cost saving as high as 28% resulting from improvements in chronic diseases management and aversion of accident and emergency (A&E) services.
The AIA Vitality Basic Health Check (BHS) identifies members’ risk for chronic disease by checking their body mass index, blood pressure, blood glucose, and cholesterol levels.
“AIA is a market leader, and MyDoc is excited to play a role in helping AIA Vitality members lead a healthy life,” said Dr Snehal Patel, CEO and co-founder of MyDoc. “Our data reveals there is a higher incidence of patients at risk and undiagnosed prior to using MyDoc. Patient engagement with health screening results is also much lower without the ease of consulting provided by MyDoc post-screening. We aim to make a difference by offering AIA Vitality members 24/7/365 access to a multidisciplinary care team of doctors, nurses, nutritionists, health coaches, primary care coordinators, health screening laboratories and pharmacies.”
Mr Richard Wyber, Head of Vitality, AIA Singapore, said, “Our partnership enables us to help AIA Vitality members identify their risk for chronic diseases. This allows for early detection so that appropriate treatment can be administered and subsequently monitored.”
In Singapore, Hong Kong and Malaysia, MyDoc has established successful and ongoing implementations with the largest insurers and Fortune 500 companies in the region including AIA, Aetna, and Cigna. By redesigning key touch points along the patient-clinician journey and integrating key stakeholders in the healthcare ecosystem, MyDoc has built a new model of primary care that improves patient health outcomes at lower costs to payers.
MyDoc has also established a presence in Malaysia, Hong Kong, India, Sri Lanka, and Thailand. Further expansion into the region is being planned through new partnerships that will be announced in 2019. The company expects its digital health screening, workplace virtual clinic and digital pharmacy, and chronic disease management programmes will be made available to over 15m employees in the new year.
The AIA Vitality programme is a leading full scale wellness programme that works with individuals to make real change to their health. This is done by applying the principles of behavioural science; keeping individuals motivated by adding up the benefits of every healthy choice they make, no matter how small. AIA Vitality is available to both individual policyholders and corporate clients, focusing on rewarding members for making choices that help them live a healthy life.
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