AIA Singapore partners with WhiteCoat for telemedicine service

WhiteCoat, the Singapore-founded on-demand telemedicine service provider, announced that it has been appointed by AIA Singapore to be its telehealth provider.

With the partnership, WhiteCoat will extend further its corporate client reach to AIA's 1.2 million corporate base and its dependant access to qualified Singapore-registered general practitioners (GPs) in the form of a one-stop service covering diagnosis, treatment, medical referrals, and delivery of medication.

Furthermore, AIA and WhiteCoat will also co-create a digitally integrated platform in Singapore which facilitates claim processing for telemedicine services, presenting unprecedented convenience for the global insurer's corporate clients and their employees and dependents.

WhiteCoat's telemedicine services are done via video calls and have been dubbed as a solution to overcome both rising healthcare costs and hectic work schedules faced by employees in Singapore.

WhiteCoat's mobile application allows users to video call any of WhiteCoat's Singapore-registered GPs from wherever and whenever.

The approach offered is eliminating travel time and reducing waiting times to see a doctor.

“We are honoured to partner AIA as its exclusive telehealth provider for its corporate clients. We are dedicated to simplifying complicated processes reliably and safely, and making it easy for patients to navigate the intricacies of the healthcare system to make informed medical decisions early in order to prevent disease progression,” said Bryan Koh, CEO of WhiteCoat.

WhiteCoat's target market includes travelers, especially those who visit places where language may be a challenge. WhiteCoat presents itself as a trusted doctor to be consulted with anytime, anywhere.

“Next, aside from continuing to put our patients first, our plan is to materialise our vision toward transformative care utilising data-driven technology to make WhiteCoat the everyday go-to digital health provider for all healthcare needs,” Koh added.