Global banks chasing Asia techs transaction business

GLOBAL lenders including Citi-group and HSBC are stepping up efforts to sell day-to-day banking services to Asia’s fast-growing new technology firms, amid growing competition for more traditional transaction banking.

The workaday transaction banking , which refers to services that deal with companies’ operational needs such as trade financing, cash management and facilitating payments, has been a source of stable returns without consuming much capital for banks in Asia, the largest trading region in the world.

While the impact of the trade war between the United States and China has not been felt on that business yet – in part because a temporary truce has delayed new tariffs that were due to kick in on Jan 1 – analysts say the tensions have clouded the outlook for Asian economies and goods trade and made the services sector more attractive.

The targets for the new initiative include e-commerce firms, mobile payment service providers and ride-hailing companies – from China’s Ant Financial and Grab in South-east Asia to PayTM and Flipkart in India, said senior bankers and consultants.

Standard trade finance business has become commoditised, and Asia is seeing rapid digitisation of cash and growing demand for real-time transaction infrastructure, said Rajesh Mehta, Citi’s Asia-Pacific head of treasury and trade solutions. “Cash management for e-commerce companies … with their long distribution chains in the region is becoming a big opportunity, as these companies grow and their supply chain network becomes bigger and more complex,” he said.

Citi saw revenues from its technology clients, including e-commerce firms, surging 20 per cent so far this year compared with the same period last year, up from 17 per cent growth in 2017, making it the fastest growing segment for the bank’s Asia-Pacific treasury and trade solutions unit.

The growth across banks in this segment is set to be boosted by surging transactions involving digital platforms in Asia and as many technology firms go cross-border, potentially offsetting any impact from the trade war, banking industry officials said.

The digital commerce market in the Asia-Pacific is set to double, reaching more than US$1.1 trillion by 2022, accounting for almost two-thirds of the business globally, according to consultancy Accenture.

The sharpened focus on techs is also crucial as transaction banking has become the bedrock in Asia for banks, which use those deep and sticky relationships with clients to pitch other services such as investment and private banking.

The transaction banking offerings for the online platforms include processing of payments from customers and to suppliers in real-time, at times in multiple currencies, as well as managing payrolls and creating innovative financing structures.

HSBC, for example, which makes the bulk of its revenue in Asia, is working with Hong Kong logistics startups GoGoVan and Lalamove to facilitate the collection of real-time digital payments on a faster payment system.

In June, the lender also closed a S$500 million, five-year asset-backed syndicated loan for Singapore-based ride-hailing service Grab.

“We have relationship managers now focusing much more keenly on new-economy and services sectors to manage their increasingly digital needs,” Stuart Tait, head of commercial banking in Asia-Pacific at HSBC, said.

The scramble among global banks for a bigger share of transaction banking business from technology companies in Asia also comes as many of those firms are going cross-border and expanding their offerings.

While China’s Ant Financial and Tencent are battling for the mobile payment business in South-east Asia, ride-hailing services Grab and Go-Jek are vying to bring banking, e-commerce and food delivery to every corner of South-east Asia.

With a view to grabbing a bigger share of the business, the banks are investing more in technology, entering into tie-ups with fintechs, and doing in-house data mining to understand consumer trends and cash flows in the digital economy. “Speed of delivery of transaction banking services and accuracy of delivery are very critical for the digital technology companies,” StanChart’s global head of transaction banking, Lisa Robins, said. “New technology, big data, fast payments, artificial intelligence, blockchain, all of that enable you to move, manage and finance the physical and financial supply chains faster and quicker.” REUTERS

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