MCMC issued compounds RM3.7M to licensees in first quarter of 2021
In a statement today (March 19), MCMC said the compounds were issued under the Communications and Multimedia Act (CMA) 1998.
Out of 77 compounds, 68 totalling RM3.3mil were issued to telecommunications company Maxis Broadband Sdn Bhd.
MCMC explained that RM3.25mil worth of compounds were issued due to the company’s failure to comply with the Numbering and Electronic Addressing Plan (NEAP). The NEAP was introduced by MCMC for the management and assignment of numbering and electronic addressing of network and application services.
In the NEAP Plan guide released by MCMC in 2016, it said that numbering and electronic processes are crucial for the provision of communication services as it provides the means to “route calls, access services and to identify and contact the intended recipients of such communications”.
Licensees are required to comply with standard conditions such as maximising the use of assigned numbers and ensure that assigned numbers are accessible from all other networks.
U Mobile also received seven compounds totalling RM350,000 for failure to comply with Guidelines on Registration of End-users of Prepaid Public Cellular Services under section 127 of CMA 1998.
The guideline was introduced in 2006 by MCMC to ensure that all licensees providing prepaid services take measures to register their customers.
MCMC said it will continue to ensure that telecommunication companies prioritise consumer rights including allowing consumers to choose their intended service providers.
It added that Media Prima Berhad subsidiary Sistem Televisyen Malaysia and Bernama each received one compound of RM40,000 and RM20,000 respectively due to failure to comply with licensing terms as content application service providers under Section 206 of CMA 1998.