SMEs to get extra assist going digital new

SINGAPORE: Newly registered small- and medium-size enterprises () can now get extra with digital options throughout the early levels of their companies by way of a brand new initiative known as Begin Digital.

It affords them digital options in areas corresponding to accounting, human sources, digital transactions, digital advertising and marketing platforms and cybersecurity.

“It especially targets the needs of new SMEs, by offering affordable, modular, easy-to-use basic digital solution packages of good quality,” stated Communications and Info Minister S Iswaran on the launch of Begin Digital on Wednesday (Jan 9).

can simply plug and play from day one, making it easy for owners to concentrate more on connecting with customers and growing their new business, without having to worry about digital adoption later.”

Below the initiative, should decide to a minimal interval of 18 months, with prices waived for the primary six months.

Thereafter, SMEs would want to pay lower than S$50 a month for every prolonged or new answer.

As SMEs make up the overwhelming majority of companies in Singapore, the extent and velocity of their digitalisation can “profoundly transform” the economic system, stated Mr Iswaran.

“The feedback from our engagements with SME business owners affirms that many wished they had implemented basic digital solutions in the nascent stages of their businesses,” he stated.

“This is understandable because it is very hard to make the switch to digital solutions once companies get entrenched in manual systems and traditional processes,” he added.


Begin Digital is a part of the SMEs Go Digital programme launched two years in the past.

One firm that has benefited from digitalisation is Eatz 19.

Earlier than implementing a web-based system, the restaurant had to make use of third-party apps for reservations and meals deliveries. Utilizing numerous apps might get pricey, and it was additionally tougher to coordinate orders.

After adopting the net system two years in the past, it has helped the restaurant with desk reservations, on-line orders and meals deliveries.

Managing director Shakila Sham stated: “Within that short frame of time, we have seen an increase in revenue, especially from our delivery online platform, with an increase of about 20 per cent sales.”


Mr Iswaran additionally launched the activation of the nationwide e-invoicing community, which was introduced in Might 2018 as a part of the Nationwide E-invoicing Framework by IMDA.

In comparison with handbook invoicing, e-invoicing will increase productiveness and permits for quicker fee assortment cycles.

The e-invoicing shall be based mostly on the Pan-European Public Procurement On-Line (PEPPOL) commonplace.

It’s a set of open requirements and specs, which allows the trade of standardised machine-readable paperwork between companies corresponding to e-invoice, e-orders and e-advanced delivery notes.

These applied sciences automate info trade throughout the availability chain, lowering the fee and potential danger of error in comparison with handbook invoicing.

Companies shall be given grant assist to come back on board by way of the present 11 native entry level suppliers. The community may also permit speedy digital transactions with the 32 different mostly-EU international locations utilizing related requirements.


On the occasion, Mr Iswaran additionally formally launched the Information Safety (DP) Trustmark Certification which was piloted final 12 months.

The DP Trustmark recognises organisations with sound, accountable and accountable knowledge safety practices. Corporations can apply to the Information-communications Media Growth Authority (IMDA) to have their knowledge safety methods assessed and licensed.

Shoppers may stay up for a benchmark of an organization’s knowledge safety insurance policies and practices from right now onwards.

Forty corporations from numerous sectors had registered for the DP Trustmark pilot, which led to September final 12 months.

Six of those corporations, together with DBS Financial institution, TTSH Group Fund and native GP clinic MaNaDr, have already been licensed. The remainder of the businesses are anticipated to be licensed by the top of March.

Funding assist for all three initiatives will value the federal government S$30 million for the subsequent three years.

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