NEW PODCAST: Business Messaging, AI and the Future of Customer Service with Joshua March, CEO of Conversocial | Social
This week’s episode of Leads2Scale features Joshua March (Co-Founder and CEO, Conversocial), a leading social customer service solution used by hundreds of the world’s biggest brands to deliver enterprise-scale customer service through social media and mobile messaging platforms.
During his chat with Toby, Joshua discussed:
- How he went about acquiring his first customer.
- How Conversocial scaled their business as an early adopter of social media as a customer service channel.
- And why he’s excited about messaging apps like WhatsApp and Apple Business Chat in regards to their role in business communications.
Listen and subscribe via the following platforms: Anchor, Apple Podcasts, Breaker, Google Podcasts, Pocket Casts, RadioPublic, Spotify, Castbox, Overcast, and Stitcher.
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