Hackers breach customer rating tool used on over 7,000 websites | Cyber…
Latest breaking news on Cyber security
The Magecart hacking group targeted a third-party tool used on thousands of e-commerce stores. James Martin/CNET…
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Amazon fires employee for allegedly sharing customer email addresses |…
Latest breaking news on Cyber security
Ben Fox Rubin/CNET An Amazon employee was fired after sharing customers’ email addresses with an unnamed third-party…
Google acquires customer service automation startup Onward | Industry
Breaking Tech Industry news from the top sources
Google has acquired a small startup that builds tools for businesses looking to automate their customer…
Microsoft brings AI and AR to Dynamics 365 to reinvent sales, customer…
More about artificial intelligence Microsoft is bringing artificial intelligence (AI) and mixed reality to Dynamics 365, according to a Tuesday blog post…
Newegg was cracked, customer data has leaked, and security is clearly…
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Chris Potter/Flickr Technology fans hail Newegg as the ultimate online electronics retailer — but after a recent security…
Facebook wanted banks to fork over customer data passing through Messenger…
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For years, Facebook has publicly positioned its Messenger application as a way to connect with friends and as a way to help…
Beyond consumer targeting, here are 3 ways blockchain fosters customer…
Digital Asia News UpdateLoyalty is the single most valuable quality a brand looks for in a consumer.
Unfortunately, many brands look for loyalty in all…
Why Capital One is turning to chat to improve customer experience (VB Live)…
Breaking Tech Industry news from the top sources
Financial services companies are racing to implement flexible, contextualized conversational technologies,…
At Standard Chartered Saadiq, digital innovation is totally customer…
Digital Asia News Update
45% adoption rate of Islamic digital banking compared to global average of 39% Sees chat banking becoming more popular, human…
Newegg data breach exposed customer credit card info, says report | Cyber…
Latest breaking news on Cyber security
Ian Knighton/CNET Some Newegg customers reportedly had their credit card info nicked, as hacking group Magecart strikes…