Customer data is compromised as hackers crack Newegg’s security | Computing
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Chris Potter/Flickr Technology fans have hailed Newegg as the ultimate online electronics retailer, but with a recent…
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Ultimate.ai nabs $1.3M for a customer service AI focused on non-English…
For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered…
Data-management firm Veeam reportedly mismanages data, exposes customer…
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Getty Images A Swiss data management company may’ve dropped the ball when it came to managing its own data.…
Customer First, Customer Last … Aruba Creates a Lasting Experience Pt.2 |…
Breaking Tech Industry news from the top sources
on Wednesday, September 12, 2018 at 12:21:52 am
Aruba Networks’, a Hewlett Packard Enterprise company,…
Artificial Solutions puts customer privacy first with Teneo, a…
Breaking Tech Industry news from the top sources
Data compliance might not make for great cocktail conversation, but the topic’s arguably never been more…
A.I. Powered Customer Engagement is a Must Now | Artificial intelligence
AI has become a must-have, offering companies the power to seamlessly anticipate customer needs and serve up hyper-personalized, emotionally resonant…
Chinese hotel chain’s customer data on Dark Web – 500M records for $50K |…
Latest breaking news on Cyber securityWhen you stay in a hotel, you’re often visiting only temporarily.
You’ll usually be leaving soon – probably going back…
OCR software firm ABBYY leaks 203,000 customer documents in MongoDB server…
Latest breaking news on Cyber security
ABBYY, the developer of optical character recognition and text-scanning software, left a server containing 142GB of a…
Fiserv Flaw Exposed Customer Data at Hundreds of Banks | Cyber Security
Latest breaking news on Cyber security
Fiserv, Inc., a major provider of technology services to financial institutions, just fixed a glaring weakness in its…
NEW PODCAST: Business Messaging, AI and the Future of Customer Service with…
August 21st, 2018 Business SMW Staff This week’s episode of Leads2Scale features Joshua March (Co-Founder and CEO, Conversocial), a leading social…