customer

Ampertiy, a startup developing a range of AI-powered customer data management solutions, today announced that it has raised $50 million in a series C round led…

e-Commerce is a consistent driver of industry growth. 2018 marked the year of e-commerce in Southeast Asia, highlighted by rising incomes, increased mobile…

SINGAPORE: GrabCar has been ordered to pay a financial penalty of S$16,000 after it sent out more than 120,000 marketing emails to customers containing the…

We live in an era where technology is advancing so quickly that it’s hard to keep up. Think back to ten or even twenty years ago when you needed to get to a…

Returnly, a San Francisco-based company that works with retailers and brands to handle post-purchase payments, said today it has raised $8 million in series A…

A year ago, Facebook-owned WhatsApp officially introduced its standalone app aimed at small business customers. Today, the WhatsApp Business app has grown to…

Customer care through Facebook, Twitter and other channels has changed the way consumers interact with brands through every step of the customer journey. It…

On Thursday, CEO Elon Musk announced on Twitter that the company’s customer referral program will end on Feb. 1. In a follow-up tweet, he explained that the…

According to a recent report, airports across Malaysia are in the process of being upgraded to better manage the growing population of travellers passing…

If you are an iPhone user, you must be families with this conversation; “Hey Siri, please wake me up at 6AM tomorrow” or “Please call mummy” etc…Have you ever…